Start using Elite Gamer on PC by following these steps!
DOWNLOAD AND INSTALL
- To get started, head over here.
- The download will start automatically.
- Run the installer once it's ready!
- Now, follow the instructions onscreen.
INSTALLATION TROUBLESHOOTING
If you experience any hiccups during installation, we've got some quick solutions to get you up and running. 🏃♀️
- SmartScreen Alert? Check out our notice for that here.
- Can't open the Elite Gamer installer or running into an Oops Error? Try adding the file/folder to the Exclude list with your antivirus program or disabling it during the installation (Remember to re-enable it afterward!). Check out our guide on the Oops Error here. If you're still having issues reach out to us with a support ticket here.
LOG IN
Once the app is installed and opened, you'll be greeted by the Newsfeed. Here, you'll find articles and videos for your favorite games, curated daily by our staff and publishing partners.
You'll find Game Boost and your Dashboard on the menu to the left, but to use these features, you'll have to log in. The first step is to make sure you're signed in by clicking on the empty profile icon at the bottom of the left menu:
Since this is your first login, make sure you login with your COX credentials.
LOGIN ISSUES
Have you run into issues when logging? No sweat, here are some common fixes! 😅
The COX ID or Password isn't right - Double-check your username and password. Also, make sure you're using the correct COX ID. You can find that with this guide.
Please subscribe to use Elite Gamer - This will appear when your COX account doesn't have a Panoramic system or you're not subscribed to at least one Elite Gamer connection. If you have a connection and still getting this message, we may need you to get in touch with Cox for this, but send us a request to look into it!
Account Verification - This is present when Multifactor Authentication is enabled on your COX.com account. Simply follow the prompts and enter the code. You can read more about this and how to enable/disable this here.
Phoenix400/Any other error - Reach out to us as soon as you see this! You can submit a request here.
GAME BOOST
After you log in, make sure you agree to the Terms and Conditions and Privacy Policy and head over to Game Boost, which is the 🎮 icon on the menu. Elite Gamer will automatically scan your hard drive for your installed games. Elite Gamer uses the games installed on your PC, and no additional purchase is required to use Game Boost with the games you own.
Elite Gamer will find the games already installed on your PC and add them to your Library.
Now that your games are loaded into Elite Gamer, you can start Boosting! Find the game you would like to play and click on ⚡Play Now.
Elite Gamer will automatically launch your game for you. Elite Gamer may only open launchers that don't allow you to launch games independently, i.e., Battle.net. You'll just need to press play inside the launcher, and you'll be on your way to boosting! You can minimize Elite Gamer now, or if you have dual monitors, you can monitor your Game Boost while playing! Clicking on Expand will bring up the performance dashboard where you can see your Game Boost stats and graphs!
, you can launch your game from Windows instead of your Library, and Elite Gamer will automatically connect! SETTINGS
You can access your settings by clicking on your profile picture or by clicking on the gear icon within your dashboard. Want a more comprehensive breakdown on the settings menu? Check out our guide here.
OK, NOW I'M EXCITED
You've got Elite Gamer, you've got games in your Library, and you're already Game Boosting. Awesome!
But wait, there's more!
Check out these guides to read about additional Elite Gamer features: